Effective Date: May 1, 2018 This privacy and security policy (the “Policy”) explains the information we collect about you on our Websites, as well as information collected when you visit us at shows or otherwise communicate or interact with Three Sisters Fabric, and how we use the information, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information. This Policy is part of the Terms & Conditions of Use that govern our Websites and is binding on all Website users. NOTE: If you have any objections to this Privacy Policy, you should immediately discontinue use of our websites.
What information do we collect and how do we use it?Three Sisters Fabric collects information from our customers for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve shopping experience and to communicate about products, services and promotions. We collect information such as name, telephone number, email, postal address and payment information (“Personal Information”) that you provide to us when you register an account on our site, place an order, participate in a sweepstakes, promotion or survey, write product reviews, post customer-generated photographs and content, or create product collections, wishlists and other user-generated content. We may use this information collected online to process and fulfill your order. We also collect email addresses at various site locations in order to send you necessary order-related messages such as order confirmation and shipment confirmation notices. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or our other websites and to send you offers, promotions, or information that we believe may be of interest to you. In addition, we monitor site use and traffic patterns to improve our web site design and the products and services we offer as well as to determine what offers, promotions or information to send to you. To serve you better, we may combine Personal Information you give us online, via mobile device, at shows, or through our customer service call center. We may also combine that information with publicly available information and information we receive from cross-reference with select partners and others. By combining this information, we are better able to communicate with you about our products and services, special events and promotions, and better able to personalize your shopping experience.
We may use this information for the following purposes:
Three Sisters Fabric shares information you provide to us when you place an order and participate in a promotion with those companies with whom we have joined to fulfill that order and/or promotion. We may disclose information about you to other members of the Three Sisters Fabric corporate family and our business partners. We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.
We may share your personal information, such as in the following ways:
We also collect information that does not reveal your specific identity or does not directly relate to an individual, such as browser and device information; information collected through cookies, pixel tags and other technologies, demographic information and other information provided by you; and aggregated information. We may collect information in a variety of ways, including:
You can review and change certain personal information related to your use of our online sites (such as your name and contact information). To access your information at one of our websites, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile. You can also ask us to update your personal information by contacting us using the information listed below. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request. Three Sisters Fabric 68276 Main St., Box 446 New Paris, IN 46553 (574) 903-4847 threesisters@threesistersfabric.com
How do I make choices about receiving promotional communications?Three Sisters Fabric and our brands (Three Sisters Fabric, Three Sisters Patterns, Three Sisters Blog, etc.) want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service as described in the section above, or you can click on the self-service unsubscribe links below. Three Sisters Fabric Unsubscribe If contacting customer service, please be sure to include your full name and the email address you used when you registered with or made a purchase from one of our brands . If you ask us to remove your name and address from promotional lists, it may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Three Sisters Fabric or one of our brands. Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
Secure ShoppingWe adopt appropriate and industry-standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Websites. Sensitive personal information contained in orders placed on our Websites are encrypted using 128-bit secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through our Websites cannot be guaranteed (c) any such information and data may be viewed or tampered with in transit by a third party. If you still have concerns about ordering electronically, feel free to call (574) 903-4847 and place your order over the phone. You can also print your shopping basket page and mail it to: Three Sisters Fabric 68276 Main St., Box 446 New Paris, IN 46553 Attn: Order Processing Please note that e-mail is not encrypted and is not considered to secure means of transmitting credit card numbers.
YOU ARE RESPONSIBLE AT ALL TIMES FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORD OR OTHER ACCESS INFORMATION.